Billing Terms & Conditions

TERMS OF PURCHASE/SERVICE

The terms stated below apply to all products purchased on blackpokemon.com. For general inquiries/comments about our products, please contact our customer service team via contact@blackpokemon.com.

PAYMENT METHODS

Payments for purchases made on BlackPokemon’s website:blackpokemon.com will be accepted through third-party services or other payment methods, such as: American Express, Apple Pay, Dinners Club, Discover, Elo, Google Pay, JCB, Mastercard, Paypal, Shop pay, Vemio, Visa.

TAX AND DUTIES

We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

RETURNS & REFUND

You have 30 days to decide if an item is right for you, if you would like to return the item please contact us within 30 days of delivery. For the details, please refer to RETURNS & EXCHANGES policy and REFUND policy.

If you have any questions, please inquire, contact@blackpokemon.com.

WORLDWIDE SHIPPING
Worldwide shipping and free returns - customs and duties taxes included
CUSTOMER SERVICE
We are available from monday to friday to answer your questions
SECURE PAYMENT
Your payment information is processed securely
CONTACT US
Need to contact us ? Just send us an e-mail at contact@blackpokemon.com